Director of Customer Onboarding

Company: VirtualVocations
Location: Springfield
Posted on: March 28, 2025

Job Description:

A company is looking for a Director of Customer Onboarding.
Key Responsibilities

Lead and manage the regional team of Customer Onboarding Managers for payroll implementation across various geographies
Act as the executive contact for clients during the payroll implementation phase, ensuring their specific needs are met
Oversee all stages of the payroll implementation process, ensuring timely and budget-compliant project delivery

Required Qualifications

7+ years of experience in global payroll, with at least 5 years in a leadership role overseeing payroll system implementations
Proven experience managing complex payroll implementations for multinational clients
Expertise in working with payroll technology platforms and understanding of global payroll regulations
Bachelor's degree in Business Administration, Human Resources, Finance, or a related field; Master's degree or relevant certifications are a plus
Strong project management and organizational skills, with the ability to handle multiple projects

Keywords: VirtualVocations, Springfield , Director of Customer Onboarding, Executive , Springfield, Ohio